Contact and General Information

About:

At Stationery Warehouse, we offer a wide range of products delivered to your front door. Founded in 2021, Stationery Warehouse is a small independent, family operated business, providing arts and crafts, general stationery items and personalised gifts to our customers. We pride ourselves on excellent customer service management, prompt delivery of orders and offering helpful advise to our customers. If you can not see what you require on the website, do not hesitate to contact us and we will do what ever we can to meet your needs. Please provide feedback on the website, any helpful advise is required.

Returns Policy:

When you shop online from a seller based in Ireland or elsewhere in the EU, you have strong protections under consumer law. At Stationery Warehouse, we want to assure our customers that if they are not happy with the product they receive, they can receive a no quibble refund on your purchase. Under the CRD (Consumer Rights Directive), you have 14 calendar days to change your mind without having to give a reason. This right to cancel is also known as the ‘cooling-off period’.

You have 14 days to tell the trader you want to cancel and then a further 14 days to return the products. You may have to pay for the cost of returning the products. Please note the ‘cooling-off period’ starts the moment you receive the product.

The information on our website is clear, to help our customers make an informed choice before purchasing our products. All prices are without add ons apart from the courier charge.

Payment Security:

Buying from Stationery Warehouse:

Stationery Warehouse is an authentic website. The security protections we have in place, are to protect your money and any sensitive data. The website is secure this factor can be confirmed by looking for a closed security padlock symbol in the browser window bar (where the website address is located). Click on it to check for an encryption certificate. The website address begins with ‘https://’ – the ‘s’ stands for ‘secure’. The security certificate on the website is always kept up to date. 

Payment can be made through Paypal, credit card, and debit card. You can be assured that every precaution has been put in place to ensure your transaction is secure.

Paypal is one of the the internets trusted payment methods.